How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19129
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

We have a Miele, Touchtronic, W-3033, Watercontrol System

Customer Question

We have a Miele, Touchtronic, W-3033, Watercontrol System washer. When the cycle has completed, the door will not open by the normal way.
What should we do to open the door.
Ed Foster
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the water drains fine and all works well but the door will just not open, the door lock assembly will likely need to be replaced. Does the water drain completely? Any flashing lights?