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Hello my name is***** will be helping you today. I am going to have you do a few steps, let me know if that resolves the issue. If not I need you to locate the model number for this unit, which is either along the frame at the bottom when you pull out the drawer. Or it can be along the frame behind the main door or lastly it can be behind the control panel.confirm temperature knob is in OFF position. Then, press and hold the MINS + and - pads for approximately 4 seconds. Display will change from time-of-day and show “OFFIf that doesnt work try holding the buttons until the display changes instead of just 4 seconds. Sometimes its a long 4 seconds.
So you shut it off and did the things I described and nothing still? You will need to replace the control panel, http://www.appliancepartspros.com/whirlpool-assy-membrane-switch-31861401b-ap4040983.htmlunfortunately it says no longer available everywhere I look. try calling the manufacture amana and give them the model and serial number and see if they have any available for you.
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