How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19079
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Whirlpool Ultimate Care Heavy Duty Super Capacity

Customer Question

I have a Whirlpool Ultimate Care Heavy Duty Super Capacity Plus washer. This morning it would not go into drain and spin cycle at any setting, so it is standing full of water. What's wrong, and how can I fix it?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The lid switch has likely broken. If you raise and lower the lid, do you hear the switch clicking?

May I please have your model number so I am able to provide you with accurate, model specific information?