Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello my name is***** will be helping you today. It appears that you either have an issue where the door isnt properly sealing and air is getting inside or you have a defrost problem. The first issue can easily be checked by inspecting the gasket and making sure its sealing all the way around tightly. Get a flashlight and inspect all corners of the door and gasket. The second part requires a meter that can check continuity and ohms, and you will have to take the food out of the unit and remove the back panel.