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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74355
Experience:  9+ years being an appliance technician with factory training.
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Ge refrigerator model G5525KMBBB my refrigerator is not

Customer Question

Ge refrigerator model G5525KMBBB my refrigerator is not working -first water did not come out. Then ice started melting, then in one day both freezer side and fride side completely lost cooling.Now water does come out of water -ice machine
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Is the refrigerator or freezer cooling at all at this point or are they room temperature?

Also, if you open the freezer door and look at the lower back panel INSIDE the freezer, is there a lot of frost build up on this panel? if you touch it is it cold?