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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a Jenn Air microwave and my son touched the clock

Customer Question

I have a Jenn Air microwave and my son touched the clock button and the lock symbol showed up and we can't use the microwave because none of the buttons work.
What other details would help
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.

The child lock has been activated. Press and hold the 0 key until it disappears. Then it should be unlocked

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