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So there is a control board known for causing this issue and it's located up inside the compressor cage area above the doors. The board is well known because Kitchen Aid discontinued the part after only 7 years meaning that now all you can do is refurbish the board or buy a refurbished board to fix the unit. Either way, the part number is ***** and if you wanted to remove your old board and send it to be refurbished contact Circuit Board Medics at(###) ###-#### The cost of repair is usually about $200-250 and takes about 2 weeks. If you search around on the internet for a board that is already refurbished, you'll see it's much more expensive.
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Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?