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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14496
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Food freezes on fridge side thinking it is temp control need

Customer Question

Food freezes on fridge side thinking it is temp control need help model FRS23F4CWO
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.

This is a very common issue, you need a new damper control assembly. They have redesigned the damper and control and it comes as a kit. Here is a link CLICK HERE

The kit comes with instructions and is not too bad to install, but here is a video. CLICK HERE

We are on the honor system for our time, all I ask is please rate my service using the star rating link on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks