How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask kingmz Your Own Question
kingmz
kingmz, Home Appliance Technician
Category: Appliance
Satisfied Customers: 322
Experience:  Over 10,000 home appliance repairs, manages and runs my own company.
64161474
Type Your Appliance Question Here...
kingmz is online now
A new question is answered every 9 seconds

Our freezer now longer freezes Our model is a french door

Customer Question

Our freezer now longer freezes
Our model is a french door freezer on bottom... one drawer
#RF267AZRS/XAA
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
It doesn't freeze anymore...all ice has melted. Ice machine stopped working too.
Expert:  kingmz replied 1 year ago.

Hello my name is***** will be helping you today. I want you to pull the unit out, you may have to lower the legs on the front left and right of the front of the unit. You may have to take off the toe panel to do that. Once the unit is out I want you to listen at the rear for a humming sound, you are listening for your compressor.

Related Appliance Questions