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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.
What is the unit doing exactly?
Are you getting any error codes flashing on the door?
Yeah I would say bad control, the have a class action lawsuit against Samsung for that machine.
You can order the control with the complete model number off your unit from Searspartsdirect.com and here is a link to the lawsuit..CLICK HERE
Yes for sure
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What is the complete model I will get it for you.
The one that would be causing this issue is part #16 at this link...CLICK HERE
Do not worry no bother at all!