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Can you remove the lower front kick grill on the unit. Locate the plastic water tubing coming out of the freezer door hinge. It will go right to a quick connector. Remove the quick connector so the tubing is separated. Get a small towel and place it down there and then close the freezer door and press the dispenser briefly. Does water shoot out the tubing? If so the line is frozen in the freezer door. You need to set the temp to the max warm setting in the freezer for 24 hours then try the dispenser again. The line should have defrosted itself and everything will work fine again.
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