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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74304
Experience:  9+ years being an appliance technician with factory training.
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We have a GE Electrical built in oven. We mistakenly started

Customer Question

We have a GE Electrical built in oven. We mistakenly started a cleaning cycle and tried to shut if off. We finally cut the power off to the oven. The door lock light had come on and the door was locked in place. After letting the oven sit overnight the door lock light was still on and the door locked. How do we unlock this door?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Hello, and thank you for using this service. I'll be helping you with your problem today.

Ok so it sounds like your door latch may have failed because when you canceled the cycle it should have just unlocked the door or waited until it was cool and then unlocked the door if the oven was already hot. Try turning the breaker off to the unit for 60 seconds to see if it will reset. When you turn the circuit breaker on go inside and push on the door and hold it for a minute or two in case it's rubbing on the door latch not letting it release. If that doesn't work, then try to set the self clean, wait 60 seconds and cancel it to see if that will reset the door latch assembly. If nothing resets the door lock, then you just need to manually open the door and replace the door latch assembly. It's not easy to manually unlock the door. You'll need to use a coat hanger and pull the latch assembly from RIGHT to LEFT by slipping it down between the door and the oven frame at the top. Force the latch over to the left and open the door, then you can remove the panel in front of the door latch and replace the latch assembly. Now I do want to also add that you may need something stronger than a coat hanger to manually open the door. If you have an "L-shaped" tool like a cotter pin puller or allen wrench, that might give you the added strength to be able to pull on the latch and release it.

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