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is there any frost on the rear panel of the freezer section?under the grill , can you hear a fan running in the freezer? thx
no ,if you open the freezer drawer and look at the rear panel or feel at the back ,is there a coating of frost on that rear panel ,and also can you hear a fan running with that drawer open?thx
so there is frost ?
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Unplug the refrigerator for 24 hours with the doors open, it will take all of that time to thaw. Then, you will need to get a technician out to diagnose what part in the defrost circuit has failed.