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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I have the error codes 5y and CF

Customer Question

I have the error codes 5y and CF
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.

Hi, unfortunately this error code indicates a communication error has occurred. The first thing to do is to unplug the machine for 3-5 minutes. That may possibly reset the control board. If not, the main board on the bottom front will need to be replaced to fix this issue. It's actually a fairly common problem on these units. The repair on average costs roughly $350. If you're handy, you could replace the board.

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Thank you

Customer: replied 1 year ago.
Is there a way I can reset the refrigerator ? I have no lights inside the unit either. Does this relate to the error code on the control panel ?
Expert:  Appliance Medic replied 1 year ago.

Hi, the only ways to reset are to unplug for 5-10 minutes and to press the + and + at same time and hold for 10 seconds. This code is not resettable usually. I've never seen or heard of it anyways. That main board on the bottom always needs to be replaced to fix this issue.

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Thank you