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If the unit won't start, you either have a bad door latch or you have a bad touch control panel. To determine which one is faulty, turn the dishwasher off so all the lights are off on the control panel. Next, press the start button and see if the control panel lights up. if it doesn't---you need a new touch control panel because the start button has failed. If the start button does turn the lights on, then you need a new door latch because it doesn't know that your door is shut so it won't start the cycle.
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The entire top plastic touch control panel would need to be replaced and for that you'll need the full model number which will start with a "K" for kitchen aid. It's located on a sticker around the front frame of the tub and can be seen if you open the door.
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