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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Did you allow an ample preheat time, at least 30 minutes? With short time baked goods, like cookies, it is important to allow ample time for "cavity conditioning" during the preheat, It is not so important with foods that take longer to bake, like roasts, etc. I suspect the second batch will come out better, let me know.
Yes, that is with any oven, not just that one. Of course, the control will tell you it is preheated before that, but if you put a thermometer in the oven, you will not see a steady temperature for about 30 minutes. Now, if you were baking a casserole or something that cooked longer than say 10-12 minutes, that would not be critical.