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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Unplug the refrigerator for about 5 minutes. Does dispenser operation restore when plugged back in?
Are the lights on the display, just not responding?
Sorry for the delay, I am working on several questions.
Is the dispenser lock light on, meaning the child lock is on?
Oh okay, that is a different problem. You initially stated that the lights were on. If no lights are on, the main control on the back of the cabinet was likely damaged during the power issue. You can try an extended power cycle (unplug for a few hours) but the board will probably need to be replaced. Can you please post the serial number from the refrigerator, please?
I agree, that is not good. The board is mounted on the back of the refrigerator, under the square cover.
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Thank you, ***** ***** on a star to rate, thank you.