How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
13570846
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

Front-Loading Clothes washer Model 796.4027# We overloaded

Customer Question

Front-Loading Clothes washer Model(###) ###-#### ***** overloaded the washer and it was out of balance and water came onto the floor. Discharge hose is connected and has no holes. Is it possible that the water leaked out between the door seal and the drum or in that area? In which case the repair would: Don't overload the washer!
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.

Hi, if water leaked out of the door seal and the drum or that area you would have a ripped/torn door seal. Take the top off and see if you can pinpoint where the leak is coming from exactly. Also look around the door seal with a flash light. You might spot a tear or rip in the seal.

We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge.

Thank you