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Do you have the full model number so that I can better assist you? The model should be located on a sticker just inside the door way.
Hello, and thank you for using this service. I'll be helping you with your problem today.So there are a few things that can cause this issue. The first thing to check is your fuse. If you remove the 3 screws along the bottom of the lower front panel, you can remove the lower front panel by pulling down and forward. Unplug the dryer and look behind the lint filter enclosure to the left. There is a little 1" thin flat white plastic device attached to the top of the blower wheel housing. You will need to order and replace this fuse to correct your problems if the fuse doesn't have continuity.The other thing that can cause this issue is if the dryer thinks the belt is broken. So when you have the lower front panel off, do make sure the belt isn't laying on the ground broken. There is a switch next to the motor that is activated when the belt is taut. If by chance the belt is attached and the fuse happens to be good or when you replace it you still have an issue, you'll need to replace the main relay board mounted to the left side wall above the drum because it thinks that either the fuse is bad or the belt is broken. You can't test the control board, so if the fuse and the belt switch (mounted next to the motor under the tensioner pulley) are good---then you need to just replace the main control board due to process of elimination.
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No, the dryer will not turn the drum if the belt was broken and the motor won't turn on this unit.
Yes, so everything I said in my first answer is correct still. I know that is how your dryer is acting.
Yes, but you want to verify that the belt is broken before you order a new one, there are still 2 other options I gave you that can cause this problem so below is a link to the part. The part number is ***** and below is a link to the part.
CLICK HERE for belt
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?