How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jamie_2013 Your Own Question
Jamie_2013
Jamie_2013, Handyman
Category: Appliance
Satisfied Customers: 1485
Experience:  worked on appliances for around 6 years
76126576
Type Your Appliance Question Here...
Jamie_2013 is online now
A new question is answered every 9 seconds

Whirlpool washing machine motor runs no lights no water just

Customer Question

Whirlpool washing machine motor runs no lights no water just runs and runs
Submitted: 1 year ago.
Category: Appliance
Expert:  Jamie_2013 replied 1 year ago.

Please post model number.

Customer: replied 1 year ago.
Can't find it
Expert:  Jamie_2013 replied 1 year ago.

Look inside the door for a label.

Customer: replied 1 year ago.
I found 2 numbers back of machine w10461159. Inside lid W10338679C
Customer: replied 1 year ago.
Cancel call just type
Expert:  Jamie_2013 replied 1 year ago.

How is the drain set?

Customer: replied 1 year ago.
I have to unplug or fear motor will burn out
Expert:  Jamie_2013 replied 1 year ago.

Sounds like the drain/siphoning action. Make sure the drain is correctly fixed.

Customer: replied 1 year ago.
Where is drain siphoning and would that turn off all lights and keep motor running?
Customer: replied 1 year ago.
Are you still there?
Customer: replied 1 year ago.
Nothing's working
Expert:  Jamie_2013 replied 1 year ago.

Sorry, yes I'm here. So no lights are working?

Customer: replied 1 year ago.
No lights working just motor running
Expert:  Jamie_2013 replied 1 year ago.

This would be a faulty control board that would need to be replaced.

Rating my answer "OK Service" or better is the only way I receive credit for helping you. Please let me know if you need additional assistance or have any other questions. Thanks!