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Can you verify the bake element is glowing red?
If not check if the broil element is red when set to broil..thanks
Yes I think the bake element is burned out or the bake relay is bad on the control board. Check the element you will likely find out it is burned out this happens all the time.
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Can you get me the complete model number?
OK just get a hold of me later after you check the heating element out.
OK are you able to check the element out?
Ok sounds good!