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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Does the hinge seem to be causing any issues, like maybe the door was bent back too far after opening? The lock, actuator and hinge are the only three things involved in the closing and locking of the door.
It is common for people to use the door to stand up after loading the machine and it tends to bend the hinge. See if lifting up on the door as you close it makes it latch easier.