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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 75402
Experience:  9+ years being an appliance technician with factory training.
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Whrilpool washer model WTW5640XW0 trying to clear pump drain

Customer Question

whrilpool washer model WTW5640XW0 white trying to clear pump drain on the basket and repair parts list have part # ***** w10291416 removed. thinking that part # ***** needs to come out next part w 10291415 to get part # ***** out. I cannot break part 8 out. are i seeing this wrong
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

You are correct. Just unscrew the bolts going into part 8 and then pry that ring (part 8) off. That is the locking ring to hold part 9 on the the shaft. Once you remove the ring, part 9 widens out a bit and you can pry that off and then the entire inner basket pulls out.

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Customer: replied 1 year ago.
there are no bolts on part 8
Expert:  Tyler Z. replied 1 year ago.

There should be 6 screws holding that part onto the base of the tub.

Expert:  Tyler Z. replied 1 year ago.

The 6 screws are shown as part number 7 in the diagram. They only show 1 in the diagram, but there are 6 that go around holding this part onto the base of the tub.

Customer: replied 1 year ago.
there out
Expert:  Tyler Z. replied 1 year ago.

OK then that ring pulls up and of that the screws were holding. You just pry under it with a flat head screwdriver. After that, you just have part 9 which pries out as well and then the entire tub pulls out. At this point is just brute force.

Customer: replied 1 year ago.
ok
Expert:  Tyler Z. replied 1 year ago.

good luck. Please remember to rate my service by selecting a star at the top of the screen before you leave today.

Customer: replied 1 year ago.
change the plate screws to allen wrench for ease of operation. good
Expert:  Tyler Z. replied 1 year ago.

You can do that if you'd like.

Customer: replied 1 year ago.
good
Expert:  Tyler Z. replied 1 year ago.

I'm not sure what you mean?

Customer: replied 1 year ago.
on the base the six screws are Phillips and strip out very easily
Expert:  Tyler Z. replied 1 year ago.

Yes, I understand. But I don't understand why you are telling me this?

Customer: replied 1 year ago.
fyi
Expert:  Tyler Z. replied 1 year ago.

I'm not sure if you know this but I work on these appliances regularly as well so I know all too well how easy they strip out.

Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?