How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74469
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

My whirlpool ed2chqxb05 refrigerator is having continual

Customer Question

My whirlpool ed2chqxb05 refrigerator is having continual coil icing up problems in the freezer, thus blocking air to the fridge side. No food overloading problems, fan working fine, doors seem to be sealing ok. This is the second time we are defrosting this month. Only two of us here so no open close doors like with kids around. I peeled back the sheet metal cover over the coil this go around, it's frozen solid. Any suggestions? Thanks!
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Unfortunately it sounds like your unit is just not defrosting on it's own like it should anymore. You'll need a multimeter to test and determine which part has failed for certain. To test, unplug the refrigerator and pull everything out of the freezer section. Remove the screws going into the lower back panel to expose the silver evaporator coils where all the frost is forming. There is a 1" device clipped onto the top of the silver coils with 2 wires going to it---that is your defrost thermostat. This is the most likely part to fail so if you have a multimeter, test continuity through this defrost thermostat and the defrost heater below the silver coils. If either part doesn't have continuity, then replace it. If they both check good and have continuity, replace the defrost timer at the top of the refrigerator section in the control panel cover.

Now if you don't have a multimeter, I'd just replace the defrost thermostat as that is by far the most likely part to fail. Below is a link to the part.

CLICK HERE for defrost thermostat

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?

Customer: replied 1 year ago.
It appears to be working out. I purchased the thermostat locally and I'll know in about a week if the problem returns. Thanks!
Expert:  Tyler Z. replied 1 year ago.

No problem I'm glad I could help. Please remember to rate my service by selecting a star at the top of the screen before you leave today.