Need Appliance Repair Help? Ask a Technician for Answers ASAP
Ice cubes can clump because of increased moisture due to a bad dispenser seal or gaps on in the freezer-door gasket (the rubber that seals to the freezer cabinet — try rubbing Vaseline on its face if it’s not sealing.) You’ll know bad seals are the culprit if there’s frost on the cubes.
Rating my answer "OK Service" or better is the only way I receive credit for helping you. Please let me know if you need additional assistance or have any other questions. Thanks!
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The issue is likely with the sealed system. That is a very common problem with these units. The ice maker has its own evaporator (number 23 in the diagram at the link below). There have been several service bulletins published on this issue, I would recommend you call for professional on site repair.