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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19041
Experience:  Highly accurate diagnostician with over 30 years experience!
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The coffee maker says to expel air but no hot water comes

Customer Question

The coffee maker says to expel air but no hot water comes out
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! There is air in the system that needs to be released. If it will not release and allow a purge, you likely have a faulty valve. Does it make any noise at all when you attempt to purge the air from the system?

Customer: replied 1 year ago.
it makes the same noise as when the water comes out
Expert:  Kelly replied 1 year ago.

Does the water tank appear to be scaled or plugged at all near the bottom?

Customer: replied 1 year ago.
How do check if it is plugged. The unit was taken out of the wall for tile work.
Expert:  Kelly replied 1 year ago.

Usually it will show scale or look visibly dirty. Look at both the tank and the fitting it snaps in to.

Customer: replied 1 year ago.
I checked the water tank how do you check the valve
Expert:  Kelly replied 1 year ago.

You will only be able to perform a visible inspection. If it looks clean, the valve is probably faulty. I do have the service manual for that model if you would like it. I will caution you, however, that this product is pretty complex and not easy to service.