How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 77705
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

My Frigidaire stand up freezer is saying door ajar and light

Customer Question

My Frigidaire stand up freezer is saying door ajar and light is on
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Do you have the model number so I can better assist you? It should be located on a sticker somewhere on the interior wall or ceiling of the freezer.

Customer: replied 1 year ago.
FFU17F5HWP
Expert:  Tyler Z. replied 1 year ago.

So on on this model number, the door switch is rarely the issue but you can remove the door switch and if you have a multimeter you can check to see if it's making and breaking contact when you push on the switch. If the switch isn't he problem (as I suspect), that means that your display board itself is failing and giving you a false error. You can try to unplug the freezer for 5 minutes to see if the electronics will reset, but other than that the display board would need to be replaced so below is a link to the part.

CLICK HERE for control board

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.