How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 78891
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

We replaced our oven element but still no heat. broiler does

Customer Question

We replaced our oven element but still no heat. broiler does work.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

If the bake element doesn't heat and the broil element does, only the element itself or the control board can be bad. You already replaced the element so unfortunately that means that the relay for the bake element on the display board has failed. Sometimes this fails on it's own, or sometimes if the old element shorts out it will take out the relay with it. Either way, the display board will need to be replaced to fix this issue since you can't just replace the bake relay on the display board separately.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.