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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9565
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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Cavity light goes on randomly and ill operate on/off few

Customer Question

Cavity light goes on randomly and ill operate on/off for a few minutes, then nothing. There is an audible click when turning off and on but no light goes on. Model # ***** Serial # ***** 32429917
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Does the door seem loose?

That could cause the random operation of the light when the unit is not operating and also the clicking when working ,because the door will stop voltage to the relay on the control board .

How old is this unit?

Customer: replied 1 year ago.
It's only a year old. Door closes tight.
Expert:  Whrlp Master Tech replied 1 year ago.

ok over a year old of under the year ?

If it is under the year it is still in warranty .

Do you have a volt ohm meter, and the know-how to use it?
To properly diagnose this unit you'll need to remove it from the wall!
Do you feel this is something that you are able to do?