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Hello, do all of the other buttons work?
Ok do the buttons just blink when pressed or does anything blink when pressed?
Ok try to reset the unit by shutting the power off to the unit for 1 full minute and turning it back on, if that does not clear the issue the touchpad is defective, which is extremely common. IT IS PART #1 at this link CLICK HERE
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Yes the touchpad is bad on it. These touchpads often fail due to humidity getting in between the membrane, it has been a real issue.
Yes sounds good!