How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14025
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
21107370
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

My Bosch neext washer won't spin. I emptied the drum. No

Customer Question

My Bosch neext washer won't spin. I emptied the drum. No water came out. Error code e9, e20 and d10
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello, these errors all mean the MCU..motor control unit has failed. You need to replace the motor control unit on the washer. The unit is located behind the machine in the lower left. Remove the back panel on the unit and you will see it in the lower left of the machine. Here is a link to the part.

CLICK HERE

All I ask is please rate my service before leaving, tips are appreciated and you can then return to me for free followup question at anytime...thanks!