How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 13955
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
21107370
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

We have an LG side by side. months, our food has an odd

Customer Question

We have an LG side by side. For several months, our food has an odd taste. Especially butter, sour cream, ice, etc. My husband thought it was all in my head; however, he does taste it as well, and my son who was visiting a few weeks ago, noticed that it tasted funny. I have no way to identify the taste. Can't think of anything to liken it to. It's just not pleasant in the least, and though I've put the packaged butter in zip lock bags, it continues to still taste odd, and literally ruins anything we use it in or on.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello, how are the temps in the unit?

Customer: replied 1 year ago.
They seem to be fine in refrigerator as well as in the freezer
Expert:  Appliance Guru replied 1 year ago.

OK have you tried an activate charcoal filter in your unit? If not try this CLICK HERE

Customer: replied 1 year ago.
I don't believe we have the filter in because we have a home filtering system and didn't need it.
Expert:  Appliance Guru replied 1 year ago.

That is a refrigerator filter that you can buy and put in the unit. It should solve the issue.

Customer: replied 1 year ago.
Is the filter available only at dealers who sell LG appliances?
Expert:  Appliance Guru replied 1 year ago.

CLICK HERE

It just hangs in the refrigerator and you can also find it at some Target stores as well.

All I ask is please rate my service thanks