How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
14831508
Type Your Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

I have the thermador dishwasher mdl DWHD64CF/40. It will

Customer Question

I have the thermador dishwasher mdl DWHD64CF/40.
It will fill and drain but will not distribute the water to wash. I tried turning the circ pump and that did turn but did not resolve problem. I can hear a clicking sound in the control board that I assume is the machine trying to turn on circ pump. Is there a way to test pump or test control?
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
Uh. It'll be a day in about 10 minutes.
Expert:  Rob replied 1 year ago.

Hello, I'm so sorry for the extended wait time, whilst I was offline. Do you still need help with this?

If so, I will try to locate some information on this for you.

Thanks

Rob

Customer: replied 1 year ago.
Expert:  Rob replied 1 year ago.

Hi

Sorry again that no one else responded whilst i was off line.

OK, It sounds like you are right, its either the board or the pump

My guess is its the relay on the board.

Look closely at the board for signs of damage, especially near the relay

Alternatively, you can test the resistance of the pump. If its open circuit, then you will need to replace the pump

Thanks

Rob