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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9223
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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Auger will not work. put new one in an still does not work.

Customer Question

Auger will not work. put new one in an still does not work.
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Customer: replied 1 year ago.
106.53706201
Expert:  Whrlp Master Tech replied 1 year ago.

Thank you!

Have you tested for voltage to the dispenser motor?

Customer: replied 1 year ago.
No
Expert:  Whrlp Master Tech replied 1 year ago.

Ok I would suggest that be your next move.

Do you have a Volt -ohm meter and know how to use it?

Customer: replied 1 year ago.
thanks for the help !
Expert:  Whrlp Master Tech replied 1 year ago.

Ok you will need to tape the freezer door light switch in so the unit thinks the door is closed and then test for 120 volts A/C on the Blue and White on the motor when you call for ice so you may need a second person.

And sorry for the Delay The Sears data base took for ever to load.

Expert:  Whrlp Master Tech replied 1 year ago.
Are you still there ?
I have not heard back from you!

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