How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14244
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
21107370
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

My washer stopped mid cycle possible because the load was

Customer Question

My washer stopped mid cycle possible because the load was oversized. I emptied load and most of water. I want to rest and then start drain and spin cycle. Is there a reset.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

The only reset for that unit is to unplug the unit for 1 full minute and plug it back in.

Customer: replied 1 year ago.
I left it unplugged overnight so I guess there is no reset. The washer will not restart but has reduced in time to 1 minute where it has remained for the last few hours then started again at 9 minutes. I get no error codes, it just simply won't wash, spin, rinse or function.
Expert:  Appliance Guru replied 1 year ago.

OK it sound like you have a failed control board The main board in the console often fails on that unit causing the issue. Here is the part number....W10745339