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Hello, yes I am working on it. One sec please thanks!
Ok when you press the buttons do they flash?
OK see if the buttons do the exact same thing with the door open. Let me know.
OK you may just have a bad or failed door latch switch. Can you take apart the panel to get at the door latch switch and test it?
Do you have a ohm meter?
Yes that is the whole issue, here is a link to the part for you, you may just need #3 at this link as that is what normally breaks then the latch does not close right and make the switch close.
All I ask is please rate my service and tips are always appreciated thank you!