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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20745
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a MasterCool cooler that when plugged in will not

Customer Question

I have a MasterCool cooler that when plugged in will not blow out air as usual. The unit comes on but will not work when any of the controls are pushed.
It has water in it and electricity.
what could be the problem?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If the controls are unresponsive, the control assembly will likely need to be replaced. Do you hear the pump or the motor humming or buzzing at all?
Customer: replied 1 year ago.
In the long period of time you took to respond I found out the problem. I would appreciate you NOT charging me anymore money as even your answer was a question back to me!