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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9215
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a new sears front load washer purchased July 25, 2014

Customer Question

I have a new sears front load washer purchased July 25, 2014
The normal cycle is taking lhr and 13 minutes to complete
This changed from about 56 minutes. How can this be corrected.
This is the second time this has happened.
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
Sears does not manufacture their units The model number tells me whom manufactured it for Sears.

open the door the model /serial tag should be on the face frame of the washer.