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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9515
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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KUIAprls ice machine evaporator not getting cold. Condenser

Customer Question

KUIAprls ice machine evaporator not getting cold. Condenser fan is running
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
The full number should be inside the bin on the right side.

Customer: replied 1 year ago.
Kuia15prls2
Expert:  Whrlp Master Tech replied 1 year ago.

That works for me ,Thank you.

Can you tell of the compressor is running or not?

Customer: replied 1 year ago.
Feels warm and seems to be humming when I touch it
Customer: replied 1 year ago.
Hi. Have not heard back from you. Compressor does seem to be running.
Expert:  Whrlp Master Tech replied 1 year ago.

Ok I `m not online 24 hours a day !

If the compressor is not running do you have a volt-ohm meter to test to see if it is getting any voltage at all too run?

If so test to see if the compressor is getting the 120 volts A/C to run.

Let me know.

Expert:  Whrlp Master Tech replied 1 year ago.
I see you have not gotten back to me yet !
do you still need assistance on this issue?
Customer: replied 1 year ago.
Really need to finish this. Maybe will do phone option. When can we speak?
Expert:  Whrlp Master Tech replied 1 year ago.

Unfortunately, that's not something I'm able to do.
I`m an expert that works from a remote location and not in a Just Answer office.
I'm happy to continue corresponding with you here directly on your question page.

Expert:  Whrlp Master Tech replied 1 year ago.

it is easy to test for voltage to the compressor,

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