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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14410
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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We have a GE side-by-side PFS22SISBSS refrigerator. The food

Customer Question

We have a GE side-by-side PFS22SISBSS refrigerator. The food in the refrigerator is consistently freezing and the freezer often is above temp and starts to thaw the ice. I have looked at the damper assembly, which is a long panel at the center of the back of the inside of the fridge and it looks like the rectangular door is in the open position. Thoughts?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

The damper door is likely broken they almost always break and stay in the open position causing that issue, I would replace the damper on it and it should work fine again.