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You can move the auger fingers around with your hand?
The auger fingers should not move in either direction, it sounds like the icemaker is broken.
Have you checked the fill tube to see if it is iced up?
OK sounds good if you can get at the plug I can tell you what to connect to make the icemaker fill valve come on.
OK great just let me know when you are at the unit. I may not be in, but as soon as I see your message I will respond.
ok no problem!