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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Samsung RB215BSSB Refridge with bottom Freezer. Yesterday,

Customer Question

Samsung RB215BSSB Refridge with bottom Freezer. Yesterday, the stuff in freezer just started thawing. I hear the compressor running but absolutely no cooling happening.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Can you go behind the unit and remove the back panel and check to see if the compressor is running and the fan next to it is as well.

Customer: replied 1 year ago.
they are
Customer: replied 1 year ago.
Compressor sounds normal. But, no cold air in fridge or Freezer
Expert:  Appliance Guru replied 1 year ago.

OK is the freezer fan running?

Customer: replied 1 year ago.
The small fan next to compressor is running but no air blowing in freezer
Expert:  Appliance Guru replied 1 year ago.

OK so the fan in the freezer is not running?

Customer: replied 1 year ago.
No
Customer: replied 1 year ago.
No air flow in freezer or fridge
Customer: replied 1 year ago.
When I set it on "Super freeze" and "Super Cool", it doesn't change temp even a degree
Expert:  Appliance Guru replied 1 year ago.

Ok if you have no air flow in either unit you should check the fans, but if both are not working you likely have a bad main control board. They go out often on the Samsung units.