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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19022
Experience:  Highly accurate diagnostician with over 30 years experience!
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I HAVE A SAMSUNG WASHER ( MODEL WF330ANW/XAA 02 ). wHEN IT

Customer Question

I HAVE A SAMSUNG WASHER ( MODEL WF330ANW/XAA 02 ). wHEN IT STARTS ON A SPIN CYCLE IT MAKES A BANGING NOISE FOR A SHORT PERIOD AND THEN THE NOISE STOPS.
iT DOESN'T BOTHER ME BUT IT DRIVES MY WIFE NUTS IN TURN SHE DRIVES ME NUTS.
CAN YOU GIVE ME AN IDEA WHAT THE PROBLEM IS BESIDES MY WIFE ? IS THIS A MAJOR PROBLEM AND IF SO WHERE CAN I FIND A TECHNICIAN TO COME TO MY HOUSE TO REPAIR IT.
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THANK YOU,
MICHAEL
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The most common cause of banging at the start of a spin is a broken shock support. The shocks are shown at the bottom of the tub in the diagram at the URL below. Can you take the rear access panel off and see if they are intact?
http://c.searspartsdirect.com/lis_png/PLDM/50045882-00001.png

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