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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9239
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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How avoid error SUDS?

Customer Question

how avoid error SUDS ?
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

What type of detergent do you use? HE or none HE

Have you ever used a store bought washer cleaning product on the unit?

Do you normally use a cold /cold water wash ?

Customer: replied 1 year ago.
error SUDS showing when start rinse cycle
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Whrlp Master Tech replied 1 year ago.

I`m sorry but I`m not online 24 hours a day

I noticed your request for a phone call. Unfortunately, that's not something I'm able to do.
I`m an expert that works from a remote location and not in a Just Answer office.
I'm happy to continue corresponding with you here directly on your question page.

The SUDs error is just that the machine has detected in the rinse cycle that the suds from the wash mode just previous to the rinse cycle has suds in it , which means either the wrong type of detergent is being used or the unit needs to be cleaned.

So I will ask my questions once again ,

Have you ever used a store bought washer cleaning product on the unit?

Do you normally use a cold /cold water wash ?

Customer: replied 1 year ago.
not I am not using cold/cold water, error" SUDS" show up in" normal "wash cycle.
Expert:  Whrlp Master Tech replied 1 year ago.

Ok you must have missed one of my questions .

What type of detergent do you use? HE or none HE

And when you get the SUDS error can you visible see any suds in the water?

Expert:  Whrlp Master Tech replied 1 year ago.
I see you have not gotten back to me do you still need assistance?