How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20392
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

We just installed a 96 subzero 550. Everything seemed fine,

Customer Question

Hi, we just installed a 96 subzero 550. Everything seemed fine, then about 30 hrs in it went silent. Have opened the door & freezer a few times, but still silent. Should we be concerned?
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
The fan came on again. It's my understanding that this model has a constant fan. Is it possible someone installed a relay at some point, and how can we tell if it's on a relay?
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! The fan will cycle on and off with the defrost cycle, so I suspect it may have shut off for a defrost. How long was it silent for?

Related Appliance Questions