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AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1564
Experience:  worked on appliances for around 10 years
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Whirlpool wdf510psys2 dishwasher panel has no power.m What

Customer Question

whirlpool wdf510psys2 dishwasher panel has no power.m What are my troubleshooting steps?
Submitted: 1 year ago.
Category: Appliance
Expert:  AppTech8579 replied 1 year ago.

Did you make sure the outlet is working by plugging in a lamp or something?

Customer: replied 1 year ago.
Expert:  AppTech8579 replied 1 year ago.

NO lights at all on it?

Customer: replied 1 year ago.
No
Customer: replied 1 year ago.
No lights
Expert:  AppTech8579 replied 1 year ago.

How did you check the door switch?

Customer: replied 1 year ago.
I believe so. it seemed to latch. Pulled out the part that should click also closed the door, clicked it and tried the panel. Still no power
Expert:  AppTech8579 replied 1 year ago.

If you are sure the door switch is working then you will need to replace the control board to fix the issue.

Rating my answer "OK Service" or better is the only way I receive credit for helping you. Please let me know if you need additional assistance or have any other questions. Thanks!

Customer: replied 1 year ago.
I have no idea if that is what is wrong until I but a $150 part and try it. I've alreadyt tried the two very simple things you suggested, one of which I indicated I had already done.
Expert:  AppTech8579 replied 1 year ago.

That is definitely the problem if the door switch is working properly!

Customer: replied 1 year ago.
We are sure the receptacle works. Is there any wire or fuse to check to make sure that power is even getting to the control panel? It could surely be something other than just the panel.
Expert:  AppTech8579 replied 1 year ago.

There is no fuse. Unless the main house breaker is tripped that runs the dishwasher you will need to replace the control board..

Customer: replied 1 year ago.
How am I sure that there is power getting to the board. The cord be a problem, right?
Expert:  AppTech8579 replied 1 year ago.

You will need to ohm it and make sure there is 120 volts. Yes the cord could be the problem ( I thought you said you checked the plug).

Customer: replied 1 year ago.
Where?
Customer: replied 1 year ago.
we checked the plug BUT that doesn't mean that there isn't a problem in between there and the board.