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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Model 820CS81SNS/02 has stopped aking ice. How can I get it

Customer Question

Model 820CS81SNS/02 has stopped aking ice. How can I get it working again?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.

Hi, do you feel ice in the mold or is it empty?

Customer: replied 1 year ago.
no there is frozen ice cubes in the ice tray
Expert:  Appliance Medic replied 1 year ago.

So ice is in the mold then right? Have you tried heating the ice maker up with a blow dryer to see if the gears are frozen?