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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20738
Experience:  Highly accurate diagnostician with over 30 years experience!
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I've had a Samsung induction stove top and oven years now

Customer Question

I've had a Samsung induction stove top and oven for 5 years now and never had an issue. However, today, I went to turn the stove top on, and it automatically puts itself on high, and I can change the heat, either with the sliding bar or minus button. This happen to all four burners.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! Turn the breaker off for a few hours to reset the electronics. Does it change the behavior when the power is restored? May I please have your model number so I am able to provide you with accurate, model specific information?