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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a whirlpool affinity front load washer. The unit was

Customer Question

I have a whirlpool affinity front load washer. The unit was not draining or advancing cycles. The 1st Tech replaced the drain pump with no success. I just replaced the control board and the door latch. Unit was running fine but now the customer is saying
the machine is not running at all. ???
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Customer: replied 1 year ago.
atf6c00fs1
Expert:  Whrlp Master Tech replied 1 year ago.

Thank you!

And that would be a Frigidaire model ,not a Whirlpool correct?

Expert:  Whrlp Master Tech replied 1 year ago.

And I believe the model number is ***** ATF6000FS1 is that also correct?

Customer: replied 1 year ago.
Affinity is the actual name on the unit. I thought it was whirlpool but am probably wrong.
atf6c00fs1 was the model # ***** used when ordering all the parts we replaced and the parts fit.
Customer: replied 1 year ago.
I think you are right about the model #. I believe the # ***** the label was damaged.
Expert:  Whrlp Master Tech replied 1 year ago.

ok there is no model number of atf6c00fs1 !

I have to suspect what ever parts dealer you used they just went to the ATF6000FS1 which is the closest to the other number .

Are you getting any E error codes or have you seen any E codes ?

And does the unit now even program?

Customer: replied 1 year ago.
I am in front of the unit right now. Touchpad is responding. Pauses in cycle and stops because it won't drain
Customer: replied 1 year ago.
I opened the unit and found a round plastic filter basket inside drain hose from unit to pump.
Filter was full of lint and change. I cleared it and unit appears to be performing properly.
the filter basket was just floating in the drain hose between drum and pump. Is this where
the filter basket is supposed to be?
Expert:  Whrlp Master Tech replied 1 year ago.

Yes the filter #40 is in the hose coming off the tub going to the pump.

http://www.partadvantage.com/diagram/1/0/00008785/680/900

so then the drain pump was running but the filter was so clogged that water could not get through to the pump it sounds like right?