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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My Maytag Atlantis washing machine is about 12 years old. It

Customer Question

My Maytag Atlantis washing machine is about 12 years old. It has given excellent service until recently. During the spin cycle, it sometimes makes a loud clunking sound, but continues to spin, but it is not spinning all the water out the way it used to. There is no water left in the bottom of the tub that I can see, so I think it is draining properly. Sounds like there is something loose in the spin or balance mechanism. Can this be fixed?
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Yes it can be fixed ,parts are still available for this model.

This clunking is it during the spin cycle or just as spin starts ?

And have you tried running the unit with out clothes to see if it would still make the clunking noise?

And is this just one clunk or several ,if several how long does it last?

Customer: replied 1 year ago.
The clunking is intermittent throughout the spin cycle. Sometimes louder, sometimes lasts longer, sometimes is brief. It does not occur when there are no clothes in the machine.
Expert:  Whrlp Master Tech replied 1 year ago.

Ok let`s go and remove the front panel (video shows you how this is done)

and then once the front panel is off you can then run the unit and try to tell where the clunking is coming from..

If you have any questions just reply back to me .

https://www.youtube.com/watch?v=OJO4hpw9s9Y

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